What Is SEM

Full form of SEM is social media marketing. It refers to the process of gaining traffic or attention through social media websites.

social media marketing

social media marketing

Social media marketing itself is a catch-all term for sites that may provide different social activities. For example, Twitter is a social site and it is designed to let people share short messages and updates with our friends and with others. Facebook, is also a full-blown social networking site that allows sharing updates, photos, joining events and other activities.

Benefits of social media marketing:-

1.Create Brand Recognition

Gaining brand recognition is one of any business’ most important marketing goals. That’s because consumers want to buy brands they recognize. Thankfully, social media allows for easy and effective brand building.

Social media has a benefit over traditional media because it can get your brand in front of people much more quickly and easily. Furthermore, it gets your audience looking at your brand even when they aren’t thinking about your brand or product.

2. Generate A Conversation Around Your Brand

A strong social media marketing strategy will generate conversation about your brand, products, and partners.

Take this example from PlayStation. A simple post saying congratulations to Naughty Dog (the company behind the new video game Uncharted 4) for its success generated feedback on the game.


In doing so, they received a great amount of feedback about their product. They also got people talking. Fans were having genuine conversations, all facilitated by social media.

3. Learn How To Connect With Your Audience Through Social Listening

Social listening is the act of monitoring social conversations around certain topics. It helps you understand what’s important to your audience and identify trends your target audience is following.

Take a look at Burger King on Twitter. They use the same slang that the younger audience on Twitter uses to represent themselves in a comedic fashion. If you’re unsure how to match the tone and style of your audience, social listening can help.

4. Tell Your Brand’s Story

Using social media is a great way to share your brand’s mission and share stories. Effective stories can have a great impact on your brand’s image. They can be simple or extensive depending on what you think will be most effective.Take this Starbucks post for example. It simply tells the story of someone getting a job at a hiring fair, and it effectively helped their public image. It has only one image, but the story is impactful and clear.

Take this Starbucks post for example. It simply tells the story of someone getting a job at a hiring fair, and it effectively helped their public image. It has only one image, but the story is impactful and clear.

5. Gather Data From Audience Research To Improve

Audience research is similar to social listening. It searches the keywords your audience will be using, but it’s more focused on your specific product. You can use social media to gather this information.

6. Provide Exceptional Customer Service That Keeps Your Followers Happy

Customers now expect companies to handle their requests through social media.

A strong investment in customer service can build meaningful relationships with your company and your customers. And with social media, the challenge of customer service remains as demanding as it had before.

Social media allows for immediate interaction and customer feedback. Businesses can also respond to their customers right away. With nearly half of U.S. customers using social media to ask questions about products or services, having a social media customer service strategy is extremely important.

Take this example with HuHot, a popular Mongolian grill chain restaurant in the Upper Midwest (where CoSchedule’s offices are located). A customer inquired about a time-sensitive situation, and the company answered her question within hours:

7. Build Customer Loyalty

What could possibly be better than building brand loyalty for free?

Customers follow and interact with the brands they enjoy. But what’s interesting is that 53% of customers who follow your business are likely to be loyal to your business specifically.

It’s an obvious direct correlation: If customers follow you, they are more likely to choose you versus your competition. Furthermore, if they’re loyal customers, they’ll increase your traffic.

8. Direct Referral Traffic To Your Site Or Blog

Social media marketing can assist in sending customers directly to your site.

It’s unlikely that all of your traffic will come from search engines. Social media channels allow for more diverse inbound traffic streams.


Though social networks are great for getting traffic to your site, you need to consider not only what to post but how often to post. You don’t want to become that overbearing marketer, or you’ll turn off your customers.

9. Social Media Can Assist With Link Building

Social media can have an indirect impact on SEO.

For example, let’s say that you get 1,000 shares on a blog post because it contains strong content. Some of your followers who see your post may write similar content and link back to your original post as a source. Search engines will then pick up on the fact that your content has linked back to a good amount and (hopefully) rank your post higher than your competition.

Google and Bing also display tweets in search results. This feature is more relevant for trending topics.

10. It’s (Mostly) FREE

That’s right, (mostly) free.

It’s free to create social media profiles and post-organic content. For some, that may be enough, and the quality of the content may promote the content on its own. However, if you’d like to go the extra mile and promote it further, paying for promotion will help increase exposure.

You can promote your business on Facebook for any budget. Facebook also automatically directs your ad toward users that are interested in what you’re advertising. Twitter works the same way.

11. Establish Your Brand As A Topical Authority

Topical authority means your business is a trusted source of information on a given topic.

So where does social media come in? Establishing topical authority is a subset of content marketing. The more you use social media to post relevant content, the more search engines will pick up on your authority on that subject.

This can make you become the “go-to” authority on a specific topic. The more authoritative your page is the more traffic will increase.

When you’re searching for a source or writing content, use the Moz tool to help you find valuable sources. The higher the number, the better.

12. Retarget Your Audience Using Social Media

Retargeting is a wonderful tool for social media marketing. Generally, only 2% of customers will actually purchase something during their first visit to your site. Advertising can help reach that other 98%.

13. Help Your Cause To Go Viral

We’re all familiar with viral ads; just take a walk down memory lane and take a look at some of these great viral campaigns. Social media can have a huge impact on making ads viral. In fact, that’s where most of those ads are shared.

14. Driving Conversions

Traffic is just traffic, right?

Not quite. What you really care about is how much your traffic drives conversions.

Here are four great ways to drive conversions with social media:

Add calls to action: A call to action is helpful because it motivates your customer to do something. They feel empowered to purchase your product. You can also design your social media messages to appeal the to the customer so they’ll want to take a specific action, such as purchasing your product.